Lissora Terms of Service
# Lissora Terms of Service
Last updated: 2025-10-19
These Terms of Service (“Terms”) govern your use of the website **https://Lissora-us.com/** (the “Site”) operated by **Lissora** (“we”, “us”, or “our”).
By accessing or using the Site, you (“you” or “User”) agree to be bound by these Terms and by any additional policies referenced in these Terms (collectively, the “Policies”).
If you do not agree, you must not use the Site. We may update these Terms from time to time. If you continue to use the Site after the updated Terms are posted, you will be deemed to have accepted the changes.
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## 1) Scope and consent
- You represent that you are of legal age to form a binding contract in your jurisdiction of residence (typically 18 years or older), and that you are using the Site **for personal, non-commercial purposes**.
- By accessing or using the Site, you acknowledge that you have **read, understood, and agree** to be bound by these Terms and the Policies.
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## 2) Accounts
- You may browse the Site without creating an account, but some features may require one.
- You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. If you suspect any unauthorized use, you must **promptly notify us**.
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## 3) Products, pricing, and availability
- We strive to display product information (descriptions, images, dimensions, specifications, etc.) as accurately as possible. However, **minor differences** may occur due to manufacturing variations, display settings, or similar factors.
- Prices, promotions, and availability are **subject to change without notice**. Taxes, duties, shipping, and other fees will be shown at checkout where applicable.
- We reserve the right to **limit or cancel quantities** per User, household, or order (including based on the same account, payment method, shipping address, etc.). Orders that appear to involve resale, fraud, or abuse may be **refused or canceled**.
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## 4) Orders and payment
- When you place an order, you are making an offer to purchase the products at the prices and conditions displayed. Your order is **accepted only when we ship your items and send a shipping confirmation email**. An order confirmation email alone does not constitute acceptance.
- We reserve the right to **refuse or cancel** any order. If we cancel an order after you have been charged, we will **refund** the amount paid.
- By submitting payment information, you authorize us and our payment processors to **charge** the selected payment method for the total amount of your order. We do not store full card numbers. Payment information is processed and stored securely by our payment providers.
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## 5) Shipping, risk of loss, and delivery times
- Shipping methods, fees, and estimated delivery times are shown at checkout and in our **Shipping Policy** (where applicable).
- Unless otherwise required by law, **title and risk of loss** for products pass to you when we deliver the products to the carrier.
- Delivery times are estimates only and may be affected by carrier delays, customs processing, or events beyond our control. We are **not liable** for delays caused by such factors.
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## 6) Returns, exchanges, and refunds
- The time frame, conditions, and procedures for returns and refunds are described in our **Return & Refund Policy**. Please follow the required steps (including obtaining any return authorization) before sending items back.
- Returns that do not comply with our policy may, unless required by applicable law, be **refused or subject to fees**.
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## 7) Subscriptions and auto-renewal (if offered)
- If you enroll in a subscription, it will **automatically renew** at the stated interval until canceled, and you will be charged at the **then-current price** at each renewal, unless otherwise stated.
- You may cancel before the **next renewal date** via your account settings or by contacting us. Unless required by law, **no refunds** are provided for partial subscription periods.
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## 8) Promotions, coupons, and gift cards
- Promotions, discount codes, and gift cards may be subject to **additional specific terms**. Unless otherwise stated, they are generally **single-use, non-transferable, and may not be combined** with other offers.
- We may **modify or end** promotions at any time.
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## 9) User content (reviews, photos, feedback)
- If you post or submit reviews, photos, feedback, or other content (“User Content”), you grant us a **worldwide, non-exclusive, royalty-free, transferable, and sublicensable license** to use, reproduce, modify, translate, create derivative works from, publish, and display such User Content in any media for legitimate business purposes (including marketing and improving our products and services).
- You represent and warrant that you **own or otherwise control the rights** to the User Content and that it does not violate any law or third-party rights. We may, at our sole discretion, **edit or remove** User Content.
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## 10) Intellectual property and limited license
- All content on the Site (including text, graphics, logos, images, product names, videos, code, and other materials) is owned by us or our licensors and is protected by **intellectual property laws**.
- We grant you a limited, revocable, **non-transferable**, non-exclusive license to access and use the Site solely for **personal, non-commercial** purposes.
- Any other use—including **scraping, reverse engineering, framing, data mining, or reselling** the Site or its content—is prohibited without our **prior written consent**.
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## 11) Prohibited use
You agree **not** to:
- Use the Site for any unlawful purpose
- Provide false, misleading, or fraudulent information
- Interfere with or disrupt the security or operation of the Site
- Upload viruses, malware, or other harmful code
- Collect data from the Site by unauthorized means
- Infringe, harass, or abuse other people’s rights
If you violate these Terms, we may **suspend or terminate** your access to the Site.
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## 12) Safety and usage (smart / electronic devices)
- Our products (garment-care devices and related accessories) are **not medical devices**. **Results and user experiences may vary**.
- Always install and use the products in accordance with the **user manual**. Do not operate devices near flammable materials or in extreme temperature or humidity. Do not expose devices to water, disassemble, or modify them.
- Keep products out of reach of children and pets, and take care to avoid accidental activation or misuse of sensors and moving parts.
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## 13) Third-party services and external links
The Site may contain links to third-party websites or integrate third-party services (e.g., payments, analytics, marketing). We are **not responsible** for the content, policies, or practices of such third parties. Your use of those services is governed by the **terms and privacy policies** of the respective providers.
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## 14) Privacy
Your use of the Site is also governed by our **Privacy Policy**, which explains how we collect, use, and share personal information.
- Privacy Policy: **https://Lissora-us.com/policies/privacy-policy**
- Contact email for privacy matters: **Lissora.us@gmail.com**
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## 15) Disclaimer of warranties
To the fullest extent permitted by law, the Site and all products and services are provided on an **“as is” and “as available”** basis, without any warranties of any kind, whether express or implied, including but not limited to implied warranties of **merchantability, fitness for a particular purpose, and non-infringement**.
We do not warrant that the Site will be uninterrupted, error-free, or that defects will be corrected.
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## 16) Limitation of liability
To the fullest extent permitted by law, we and our officers, directors, employees, agents, and affiliates shall not be liable for any **indirect, incidental, special, consequential, or punitive damages**, or for any **loss of profits, revenue, data, or goodwill**, arising out of or in connection with your use of the Site or products.
For any claim, our total aggregate liability will not exceed the greater of:
(a) the amount you paid for the product(s) giving rise to the claim, or
(b) **USD $100** (or equivalent).
Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. In such cases, the limitations will apply to the maximum extent permitted by applicable law.
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## 17) Indemnification
You agree to **indemnify, defend, and hold harmless** us and our affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
- Your breach of these Terms
- Your use of the Site or products (beyond permitted use)
- Your violation of any law or third-party rights
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## 18) Governing law and dispute resolution
Except where mandatory consumer protection laws of your country or state of residence provide otherwise, these Terms and any dispute relating to your use of the Site or products will be governed by the **laws of the State of Texas, USA**, without regard to conflict-of-law principles.
You agree that any legal action or proceeding (unless otherwise required by mandatory law) shall be brought exclusively in the **state or federal courts located in Houston, Texas**, and you consent to the personal jurisdiction of such courts.
Mandatory consumer protection laws in your place of residence will continue to apply where required.
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## 19) Suspension and termination
We may, with or without notice, **suspend or terminate** your access to the Site if you:
- Breach these Terms
- Act in a way that we reasonably consider harmful to other users, us, or third parties
- Engage in conduct that is fraudulent, abusive, or otherwise objectionable
Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, indemnification, and governing law) will **survive** termination.
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## 20) Force majeure
We are not responsible for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to **natural disasters, war, terrorism, labor disputes, governmental actions, utility or internet outages, or supply chain disruptions**.
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## 21) Miscellaneous
- **Severability:** If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
- **No waiver:** Our failure to enforce any provision shall not be deemed a waiver of our right to do so later.
- **Assignment:** You may not assign your rights or obligations under these Terms without our **prior written consent**. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- **Entire agreement:** These Terms and the Policies constitute the **entire agreement** between you and us regarding the Site and products, and supersede all prior agreements or understandings.
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## 22) Contact us
**Lissora**
- Website: **https://Lissora-us.com/**
- Email: **Lissora.us@gmail.com**
- Address: **808 Travis St Suite 400, Houston, TX 77002, United States**